The last time I made an honest impartial comment @www gave me an infraction for what I do not know. I did not call any member names or make any insults directed at any particular member but here I go again.
@kokoforsure @mak if PrivatnO resells this service which I'm sure he has and his guests got kicked out because the booking was not done properly or there was some unforeseen issue and his guests paid him for 3 nights and they stayed one night it is obvious he has to repay the guests for the entirety of their stay. air bnb's policy has nothing to do with the fact that he had to repay the guests.
if I buy a meal and halfway eating it I realized half of my food was not properly cooked, do you expect me to pay for the half I ate? of course not! the member has trusted him with the safety and comfort of his clients and he did not fulfill the terms of the arrangement and it is not only common courtesy that he repays him but it is his right to do so as a vendor.
I hope this situation is resolved in your favor @privatnO but you never know with these things. cheers