[wunser]

Hello.
First card you got TimeOff - your time for check has been expired;
Second card - you got "no reason to decline", which means card is valid;
I'd like also pay attention for the fact, that cards had been checked by you on side checker and it's serious violation rules of the shop. For such actions you have to be banned. Killing cards and then doing complains will never lead you to refund.